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E-Government 2003

Edited by Mark A. Abramson and Therese L. Morin - Contributions by Genie N.L. Stowers; Diana Burley Gant; Jon P. Gant; Julianne G. Mahler; Priscilla M. Regan; Barry Fulton; M Jae Moon; Robert S. Done; Craig L. Johnson; Don Heiman; Ai-Mei Chang and P.K Kannan

Provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments - at the federal, state, and local levels - are today as they continue their march toward e-government.
Editors Abramson and Morin present a comprehensive "progress report" on e-government before a distinguished list of contributors discuss such varied topics as the quality of federal websites, technology and innovation in the State Department, online voting, and public-sector information security.
Through grants for research and forums, The IBM Endowment for The Business of Government stimulates research and facilitates discussion on new approaches to improving the effectiveness of government at the federal, state, local, and international levels.
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Rowman & Littlefield Publishers / IBM Center For Business Of Government
Pages: 416 • Trim: 5¾ x 9
978-0-7425-2797-3 • Paperback • December 2002 • $53.00 • (£41.00)
Series: IBM Center for the Business of Government
Subjects: Business & Economics / Government & Business
Mark A. Abramson is executive director of The IBMEndowment for The Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson served as the first president of the Council for Excellence in Government. He also served in the Office of the Assistant Secretary for Planning and Evaluation in the U.S. Department of Health and Human Services.
Therese L. Morin is responsible for leading the IBM Information Technology Solutions practice area within the Public Sector group. In that capacity she leads over 600 IT professionals. Her current teaching and research focuses on e-government, e-business, and e-service, with a particular focus on understanding and using technologies such as the Internet and wireless/mobile channels for government processes and services.
Part 1 The E-Government Challenge
Chapter 2 E-Government : A Progress Report
Part 3 Government on the Web
Chapter 4 The State of Federal Websites: The Pursuit of Excellence
Chapter 5 Enhancing E-Service Delivery in State Government
Chapter 6 Federal Intranet Work Sites: An Interim Assessment
Part 7 E-Government in Action
Chapter 8 Leveraging Technology in the Service of Diplomacy: Innovation in the Department of State
Chapter 9 State Government E-Procurement in the Information Age: Issues, Practices, and Trends
Chapter 10 Internet Voting: Bringing Elections to the Desktop
Part 11 Challenges Facing E-Government
Chapter 12 Financing and Pricing E-Service
Chapter 13 Public-Sector Information Security: A Call to Action for Public-Sector CIOs
Chapter 14 Preparing for Wireless and Mobile Technologies in Government
E-Government 2003 provides CIOs and government executives with a balanced and well-researched look at how the public sector is embracing technology and service delivery today.
— Public Cio


E-Government 2003

Cover Image
Paperback
Summary
Summary
  • Provides in-depth case studies of the "state" of e-government today. The book chronicles the "early days" of e-government and presents a collective snapshot in time as to where governments - at the federal, state, and local levels - are today as they continue their march toward e-government.
    Editors Abramson and Morin present a comprehensive "progress report" on e-government before a distinguished list of contributors discuss such varied topics as the quality of federal websites, technology and innovation in the State Department, online voting, and public-sector information security.
    Through grants for research and forums, The IBM Endowment for The Business of Government stimulates research and facilitates discussion on new approaches to improving the effectiveness of government at the federal, state, local, and international levels.
Details
Details
  • Rowman & Littlefield Publishers / IBM Center For Business Of Government
    Pages: 416 • Trim: 5¾ x 9
    978-0-7425-2797-3 • Paperback • December 2002 • $53.00 • (£41.00)
    Series: IBM Center for the Business of Government
    Subjects: Business & Economics / Government & Business
Author
Author
  • Mark A. Abramson is executive director of The IBMEndowment for The Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson served as the first president of the Council for Excellence in Government. He also served in the Office of the Assistant Secretary for Planning and Evaluation in the U.S. Department of Health and Human Services.
    Therese L. Morin is responsible for leading the IBM Information Technology Solutions practice area within the Public Sector group. In that capacity she leads over 600 IT professionals. Her current teaching and research focuses on e-government, e-business, and e-service, with a particular focus on understanding and using technologies such as the Internet and wireless/mobile channels for government processes and services.
Table of Contents
Table of Contents
  • Part 1 The E-Government Challenge
    Chapter 2 E-Government : A Progress Report
    Part 3 Government on the Web
    Chapter 4 The State of Federal Websites: The Pursuit of Excellence
    Chapter 5 Enhancing E-Service Delivery in State Government
    Chapter 6 Federal Intranet Work Sites: An Interim Assessment
    Part 7 E-Government in Action
    Chapter 8 Leveraging Technology in the Service of Diplomacy: Innovation in the Department of State
    Chapter 9 State Government E-Procurement in the Information Age: Issues, Practices, and Trends
    Chapter 10 Internet Voting: Bringing Elections to the Desktop
    Part 11 Challenges Facing E-Government
    Chapter 12 Financing and Pricing E-Service
    Chapter 13 Public-Sector Information Security: A Call to Action for Public-Sector CIOs
    Chapter 14 Preparing for Wireless and Mobile Technologies in Government
Reviews
Reviews
  • E-Government 2003 provides CIOs and government executives with a balanced and well-researched look at how the public sector is embracing technology and service delivery today.
    — Public Cio


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