Rowman & Littlefield Publishers
Pages: 124
Trim: 8½ x 11
978-0-8108-9247-7 • Paperback • March 2014 • $103.00 • (£79.00)
978-0-8108-9248-4 • eBook • March 2014 • $97.50 • (£75.00)
Robin Hastings is the Director of Technology Services for the North East Kansas Library System. In that capacity, she consults with librarians in the Northeast corner of Kansas on technology and technological issues. She can frequently be found presenting about all the cool things libraries do at various conferences around the world. She has presented on Mashups, Cloud Computing, RSS, Drupal, Library Learning 2.0, Project Management, and many other topics.
Preface
Acknowledgments
Chapter 1. Why Outsource Technology?
Chapter 2. Assessing the Library’s Environment
Chapter 3. Outsourcing Relationships
Chapter 4. Outsourcing Software
Chapter 5. Outsourcing Tech Support
Chapter 6. Outsourcing Web Development and Design
Chapter 7. Outsourcing Tech Training
Chapter 8. Outsourcing Security
Chapter 9. Consultants and Outsourcing IT Knowledge
Chapter 10. Innovative Outsourcing
Chapter 11. Learning from Outsourcing
About the Author
Index
Robin Hastings has created a great guide to outsourcing technology. Her book provides tips on everything you need to know about outsourcing, from the initial contract to setting up and managing a variety of outsourced technology, including software, web development, and even outsourced IT staff. A must-read if you have too many techie projects and not enough techie staff.
— David Lee King, Digital Services Director, Topeka & Shawnee County Public Library, Kansas, and publisher at davidleeking.com
Outsourcing Technology is a practical, step-by-step guide for all facets of outsourcing library needs. As a library trainer, the guidance and resources included in the "Tech Training" chapter provide excellent foundations that I have used in my own work. If you're looking for an all-in-one book about outsourcing for libraries, Robin Hastings' Outsourcing Technology is the one. From Assessment to Training to Innovation, she covers the spectrum in easy-to-grasp-and-implement steps. If you are a library director who just needs to get things done, Robin Hastings' Outsourcing Technology is your guidebook on outsourcing. Hastings takes a straightforward, practical approach to every piece of the process.
— Patti Poe, Continuing Education Consultant, Northeast Kansas Library System
Library technology author and speaker, Robin Hastings, states in the preface that 'technological know-how is expensive and difficult to keep in-house,' regardless the size of a library’s information technology (IT) budget. However, she believes smaller libraries can be just as forward thinking as larger libraries in meeting their patrons’ technology needs. Her goal in this book is to provide a resource to help those smaller libraries supplement or create an IT staff from outsourced consultants and vendors. . . .Outsourcing Technology is a conversational and practical guide for busy librarians who need quick advice on standard library technology issues. It is recommended for smaller libraries in particular.
— Technical Services Quarterly