This dynamic, skills-based introduction to personal communication provides students with the keys to improving their personal, academic, and professional lives through the power of human interaction and expression.
The fourth edition includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development. With a distinctively encouraging and conversational approach, Fujishin explains the basic communication skills necessary for numerous contexts—including public speaking, small group, interpersonal, intercultural, leadership, interviewing, and technology-based communication.
Randy Fujishin taught speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Effective Groups, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.
Chapter 1. The Art of Communication (New section: Social Media’s Influence on Self-Concept)
Chapter 2. Verbal Communication (New sections: Micro-aggressions and Safeguards, Micro-affirmations and Building Up Others)
Chapter 3. Nonverbal Communication
Chapter 4. Listening
Chapter 5. Intercultural Communication (New section: Inclusive Language)
Chapter 6. Relationship Communication (New sections: Questions that Can Bring Insight into Conflict, Questions that Deepen Relationships)
Chapter 7. Small Group Communication (New section: Being a More Effective Online Group Member)
Chapter 8. Small Group Leadership (New sections: Facilitating Virtual Group Meetings, Developing Leader in Others)
Chapter 9. Public Speaking (New section: Giving Yourself Permission to Speak)
Chapter 10. Informative and Persuasive Speaking
Chapter 11. Interviewing (New section: Guidelines for an Online Interview)
Chapter 12. Technology and Communication (New sections: Ways to Reduce Your Digital Addiction, Improving Your Face-to-Face Interactions)
About the Author
Stressing the need to cultivate, respect, and value others as well as ourselves, this text provides a straightforward guide on how to develop a caring approach to communication in order to build and sustain better relationships.
One of the best personal communication texts I have seen, especially for a broad, skills-based course. The writing is relatable, manageable, and clear for students—it is remarkable in its ability to apply ideas in ways that are easy to understand. The exercises are well-written.
The Art of Communication will resonate with students and teachers alike, stimulating a passion for being in relationship with others. Fujishin has a beautiful way of speaking to the heart, and his message continually inspires me to work on being the best rendition of myself. His conversational and relational approach to writing makes learning the life skills within this book a joy. I highly recommend it.
New sections discuss